Your privacy is our priority

We are committed to protecting our customers' personal and financial information. In the course of providing you with our products and services, we need to collect and maintain certain nonpublic personal information about you. This Privacy Statement answers some questions about what nonpublic personal information we collect, what we do with it, and how we protect it.

What types of nonpublic personal information do we collect?

When you open an account with us as a user of ExtremePlanner, we collect the following types of information:

• Information provided by you using the SignUp.aspx or FreeTrial.aspx registration page, or other forms, such as your name, email address, login name, and password.
• Your computer's IP address and the date and time of your access.
• Information provided by you using our online forms such as credit card numbers and billing addresses.
• Information about your transactions, such as account balance, and account activity.

• Information provided by you using the affiliate registration page, such as your name, contact information, social security number or tax identification number, and passwords.
• Information about your account activity and payment history.
• Referring URLs and IP addresses of the users who access our content through your web sites.
• Frequency, and usage statistics of your users/customers who access our content through your web sites.

What types of nonpublic personal information do we disclose?

We will provide all contact information and usage statistics to a qualified requestor of such information. In some circumstances, we will disclose your credit card number and billing information, as directed for law enforcement purposes only.

To what types of entities do we disclose nonpublic personal information?

We will disclose any and all information about you and your account to local, federal, or international law enforcement as directed by a prevailing court of law. We may disclose your personal information to law enforcement if we feel your account is being used for inappropriate or unlawful activity.

We may also disclose information that we collect from you such as your name, contact information, and customer relationships with us to nonaffiliated third parties that perform services, such as marketing or market research, on our behalf. For example, we may provide your name, address, phone number, and/or e-mail address to vendors who send our e-mail or regular mail.

We will disclose your name, contact information, and credit card numbers to payment processing partners and affiliates who perform payment fulfillment services for us. These transactions are secured using accepted encryption practices for the Internet.

We require that all entities with which we share your nonpublic personal information, including companies that process or service transactions for us, agree to keep your information confidential. We also prohibit them from using or disclosing your information except for the limited purpose and to the persons for whom disclosure was intended, or as otherwise permitted by law.

We do not sell your personal information to third-party marketers or any other entity for any purpose.

What opt outs of disclosure are available and how can they be exercised?

The law allows you to "opt out" of our sharing nonpublic personal information about you in certain circumstances with affiliated and nonaffiliated companies; that is, you may direct us to not make such disclosures. We do not currently share information about you with any affiliate or third party that triggers this opt-out right. Therefore, there is no need for you to opt out. If in the future we desire to disclose your information in a way that is inconsistent with this policy, we will notify you in advance and provide you with the opportunity to opt out of such disclosure.

How do we protect the confidentiality and security of nonpublic personal information?

We maintain physical, electronic, and procedural safeguards that meet or exceed industry standards to guard your nonpublic personal information. We protect your account information by placing it on the secure portion of our Web site, using firewalls and other security technology to protect our network and systems from external attacks, and requiring you to enter a unique user name and password to access your account information online. Also, our servers have been enabled with Secure Sockets Layer (SSL) technology to prevent unauthorized parties from viewing the nonpublic personal information that you provide or access during a secure session (look for the padlock icon on your browser). In addition, we use digital certificate services to authenticate that you are transacting with our Web site.

Our employees (for example, customer service and compliance personnel) and third-party service providers (for example, software programming personnel) have access to your nonpublic personal information only on a need-to-know basis. We conduct regular internal audits of our business practices and procedures, examining confidentiality standards and information access in order to protect your personal information.

What about protecting children's privacy online?

We do not knowingly solicit information from or market our products and services to children or persons under the age of 18.

What should I know about "cookies"?

Cookies" are small amounts of data that a Web site can send to your Web browser and store on your computer. Cookies do not contain personal information about you (unless you knowingly provide it). Cookies can note that your browser was used to visit certain sites, pages, or advertisements on a certain date.

We use cookies to enhance navigation and the functionality of our Web site, to securely verify your identity, and to personalize aspects of your experience on our site. We also use cookies to let us know how visitors are using our Web site so that we can improve our site and your experience on it. We permit certain third-party ad servers to set cookies and use related technology (such as Web beacons) through our Web site to track performance of advertisements and to collect aggregate data on Web page viewing.

You do have control over cookies. Most browsers can be set to notify you when a cookie is being placed on your computer. You can set most browsers to refuse to accept cookies, although this may affect your Internet experience. You can also erase cookies that are already on your computer. For more information on working with cookies, consult the user manual, FAQ, or Help function of your specific browser and operating system software.

How can customers access and update their nonpublic personal information that we collect?

We take measures to ensure that your nonpublic personal information is accurate and up-to-date. You can also access and update certain nonpublic personal information that we collect about you. To access and update your mailing address or your home or work phone numbers for your customer or affiliate account, log on to our Web site using your user name and password. At the top of all pages, there are links that take you to your account information page. Using the account information page, you can update your nonpublic personal information.

For answers to other questions regarding our Privacy Statement, please e-mail support@extremeplannerlive.com.